We understand that dealing with a malfunctioning washing machine can be both stressful and inconvenient. Whether your washing machine is failing to wash clothes properly or showing some irregularities in its operation, we're here to help! This article outlines some common washing machine issues and offers troubleshooting tips to help you get your appliance back on track.​

1. Clothes Come Out Dirty or Stained

Possible Causes:

• Overloading the washer
• Incorrect detergent amount or type
• Wrong wash cycle selection
• Detergent residues

Troubleshooting Steps:

1. Check the Load Size: Overloading can prevent your clothes from getting washed properly. Make sure to distribute clothes evenly and do not fill the drum more than three-quarters full.
2. Inspect Detergent: Ensure you are using the correct type and amount of detergent as recommended by the manufacturer.
3. Cycle Selection: Opt for the appropriate cycle for your type of laundry. For instance, delicate clothes may not come clean on a delicate cycle.
4. Clean Dispensers: Regularly clean the detergent and fabric softener dispensers to prevent build-up, which may cause staining.

2. Washer Does Not Start

Possible Causes:

• Power issues
• Door not properly shut
• Broken control panel

Troubleshooting Steps:

1. Check the Power Supply: Confirm that the washer is plugged in and that the circuit breaker hasn't tripped.
2. Secure the Door: Make sure the door is fully closed and latched.
3. Inspect the Control Panel: If buttons are not responding, there may be an issue with the control panel. In this case, it’s best to put in a maintenance request.

3. Washer Leaks Water

Possible Causes:

• Loose connections
• Detergent issues
• Damaged seals or hoses

Troubleshooting Steps:

1. Check Hoses: Make sure that the hoses are tightly connected at both ends.
2. Inspect Detergent: Using too much detergent can cause excess suds which can lead to leaks. Follow the manufacturer’s guidelines for detergent usage.
3. Look for Damaged Seals: If you notice water coming from the door, the door seal may be damaged and might need replacement.

4. Unusual Noises

Possible Causes:

• Foreign objects in the drum
• Imbalanced load
• Worn-out bearings

Troubleshooting Steps:

1. Check for Foreign Objects: Always check pockets before washing. Coins, keys, or other items can cause noises.
2. Balance the Load: Uneven loads can cause the machine to make excessive noise. Stop the machine, open it, and redistribute the clothes.
3. Listen Carefully: Grinding or crunching noises could indicate a more serious problem like worn-out bearings. In this case, contact maintenance immediately.

5. Washer Won’t Drain

Possible Causes:

• Clogged drain
• Faulty pump
• Obstructed drain hose

Troubleshooting Steps:

1. Check the Drain Filter: Remove and clean the drain filter as per the manufacturer’s instructions.
2. Inspect the Drain Hose: Make sure it's not kinked or clogged.
3. Look for Obstructions: Check for any foreign objects inside the drainage pipe.

Remember, while some issues can be resolved through these troubleshooting steps, some may require professional repair. If in doubt, always reach out to our maintenance team for assistance.

Happy washing!